|
Any package returned without an Optimus RMA# on the
outside of the box will be refused.
|
|
PLEASE ALLOW 24 HOURS FOR RESPONSE ON PICKING ERRORS 48 HOURS ON ANY OTHER ISSUES
|
| RMA Request |
Fax to:
|
Optimus Fax No. 901-259-1892 |
|
| Company Name________________________________________ |
Date___________________ |
| Customer Name________________________________________ |
Phone__________________
|
|
Fax____________________ |
| Optimus Invoice#______________ PO No_______________ |
Opt. Cust No.____________ |
|
|
Note: RMA request must be submitted within
60 days of purchse.
|
| I orginally ordered the product on _________ |
|
|
Item # Customer
Says Ordered
|
QTY
|
Item#
Customer Received
|
QTY
|
Item#
On Invoice
|
QTY
Invoiced
|
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
|
| |
Reason for a Return: |
| |
Wrong Item Shipped |
| |
Customer Cancellation (Subject to Restocking Fee, 20% on special orders) must be re-usable |
| |
Wrong Item Ordered (Subject to Restocking Fee, 20 % on special orders) must be re-usable |
| |
Warranty (Reason)_____________________________________
Warranty RMA with no reason will not be processed.
Upon return, we will forward to manufacturer for determination. |
| |
Shortage (Did not receive) |
|
Other (Subject to Restocking Fee) |
|
|
|
FOR OFFICE USE ONLY
|
|
APPROVED
- RMA#___________________ |
|
Restocking Fee? Y____% N____
|
| Call Tag? Y____ N____ (You must return freight prepaid) |
| Must be resellable. RMA# must appear on the return package. |
| RMA expires on _______________ |
| |
NOT
APPROVED_________________________________________________________ |
| ____________________________________________________________________________ |
| ____________________________________________________________________________ |
|