Any package returned without an Optimus RMA# on the
outside of the box will be refused.
PLEASE ALLOW 24 HOURS FOR RESPONSE ON PICKING ERRORS 48 HOURS ON ANY OTHER ISSUES
| RMA Request |
Fax to:
|
Optimus Fax No. 901-259-1892 |
| Company Name________________________________________ | Date___________________ |
| Customer Name________________________________________ |
Phone__________________ |
| Fax____________________ | |
| Optimus Invoice#______________ PO No_______________ | Opt. Cust No.____________ |
| Note: RMA request must be submitted within
60 days of purchse. |
| I orginally ordered the product on _________ |
|
Item # Customer
Says Ordered |
QTY
|
Item#
Customer Received |
QTY
|
Item#
On Invoice |
QTY |
| Reason for a Return: | |
 |
Wrong Item Shipped |
| |
Customer Cancellation (Subject to Restocking Fee, 20% on special orders) must be re-usable |
| |
Wrong Item Ordered (Subject to Restocking Fee, 20 % on special orders) must be re-usable |
|
|
Warranty (Reason)_____________________________________ Warranty RMA with no reason will not be processed. Upon return, we will forward to manufacturer for determination. |
| |
Shortage (Did not receive) |
|
Other (Subject to Restocking Fee) |
FOR OFFICE USE ONLY
| APPROVED
- RMA#___________________ |
|
Restocking Fee? Y____% N____ |
| Call Tag? Y____ N____ (You must return freight prepaid) |
| Must be resellable. RMA# must appear on the return package. |
| RMA expires on _______________ |
| NOT
APPROVED_________________________________________________________ |
| ____________________________________________________________________________ |
| ____________________________________________________________________________ |