How to Order From Optimus
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1. In Touch Direct Connect - Registered users connect directly to the Optimus inventory system via the internet. Check inventory, prices and place orders 24 hours a day . . . 7 days a week!
For more on this program see In Touch Information
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2. Fax Your Order on either our FAX form or your company's purchase order form. Fax orders save money and insure accuracy!
Fax number 901-794-3884 or 901-259-1175
Fax Order Form (HTML, PDF)(This form is in Adobe PDF format. Adobe Acrobat is required to view. See Catalog section for more details on Adobe Acrobat. There are no special requirements for HTML.)
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3. Customer Service Representatives are available. When you can't find the part in our catalog or need parts identification assistance,
call 901-365-1269.
Sorry, but we are not qualified to troubleshoot.
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4. Email - send orders by Email to orders@optimusparts.nospam.com
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5. Special Request Form - If you can't find a part in our catalog fill out and fax in this form.
Fax number 901-794-3884 or 901-259-1175
Special Request Form (HTML, PDF) (This form is in Adobe PDF format. Adobe Acrobat is required to view. See Catalog section for more details on Adobe Acrobat. There are no special requirements for HTML.)
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Faxed Invoice/Confirmation - Within minutes of your order being shipped, you will receive a faxed invoice confirming shipment.
Invoices include UPS tracking number.
Go to www.ups.com/tracking/tracking.html for more information on UPS tracking or call for 800-PICK-UPS (800-742-5877)
for UPS Customer Service.
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